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Human Resources & Human Resources Development Library
With our HR learning solutions, your employees will be ready to perform today and prepared for whatever lies ahead. Enhancing the skills of your workforce is a critical step to strategic business improvement.

Investing in your most valuable resource is one of the smartest things you can do as a professional manager. Studies have proven that training your workforce yields increased productivity, improved employee morale, decreased accident reports, reduced fines and penalties, and overall bottom line savings.

HR: Behavior-Based Safety Program for Supervisors

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HR: Conducting Performance Appraisals

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HR: Drug-Free Workplace Procedures

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HR: HIPAA for Healthcare Plans and Employers

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HR: HIPAA for Healthcare Providers

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HR: Job Safety Analysis Procedures

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HR: Job Safety Analysis Procedures for Supervisors

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HR: OSHA Investigations and Inspections Guidelines

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HR: Safety Committee Development Procedures

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HR: Safety Committee Operation Procedures

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HR: Sexual Harassment Case Studies for CA Supervisors

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HR: Sexual Harassment for California Supervisors

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HR: Sexual Harassment Prevention Procedures

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HR: Sexual Harassment Prevention Refresher

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HR: Stress Management Principles

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HR: Workplace Discrimination Prevention Guidelines

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HR: Workplace Diversity Guidelines

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HR: Workplace Violence Control Procedures

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HR: Fair and Legal Procedures for Discharging Employees (D) Click for Details
HR: Conducting Performance Reviews for Managers (D) Click for Details
HR: Developing Employee Discipline Policy (D) Click for Details
HR: Addressing Employee Discipline & Performance Problems (D) Click for Details
HR: Tools for Dealing with Disciplinary Action (D) Click for Details
HR: Creating a "Code of Ethics" for Employees (D) Click for Details
HR: Creating Measurable Performance Goals and Expectations (D) Click for Details
HR: Creating a "Code of Ethics" for Managers (D) Click for Details
HR: Violence in the Workplace Prevention Planning (D) Click for Details
HR: The Family and Medical Leave Act (D) Click for Details
HRD: ADR Commercial Arbitration (D) Click for Details
HRD: ADR Labor & Employment Arbitration (D) Click for Details
HRD: ADR Litigation and Dispute Resolution (D) Click for Details
HRD: ADR Mediation (D) Click for Details
HRD: ADR Negotiations (D) Click for Details
HRD: ARD Settling Disputes (D) Click for Details
HRD: ADR Summary Trial & Jury Trial (D) Click for Details
HRD: How to Supervise People (D) Click for Details
HRD: Writing Effective Business Documents (D) Click for Details
HRD: Essential Change Management (D) Click for Details
HRD: Communication: Cross Culturally (D) Click for Details
HRD: Communication: As a Team (D) Click for Details
HRD: Communication: At Work (D) Click for Details
HRD: Communication: Interpersonally (D) Click for Details
HRD: Communication: Negative Messages (D) Click for Details
HRD: Communication: Non-Verbally (D) Click for Details
HRD: Communication: Proactively (D) Click for Details
HRD: Communication: Reactively (D) Click for Details
HRD: Conflict Management Strategies (D) Click for Details
HRD: Delegation Skills for Managers and Supervisors (D) Click for Details
HRD: Effective Feedback with Tact and Professionalism (D) Click for Details
HRD: Managing Yourself and Your Career (D) Click for Details
HRD: Developing and Coaching Diverse Teams (D) Click for Details
HRD: Developing Highly Successful Work Teams (D) Click for Details
HRD: Enhancing Your Career and Professional Development (D) Click for Details
HRD: Tools for Creating Motivated Employees (D) Click for Details
HRD: Employee Performance Recognition (D) Click for Details
HRD: High-Impact Speaking Skills (D) Click for Details
HRD: Managing Stress and Employee Burnout (D) Click for Details
HRD: Identifying and Managing Empoyee Anger (D) Click for Details
HRD: Implementation of a 360 Degree Feedback System (D) Click for Details
HRD: The Essence of Individual Leadership (D) Click for Details
HRD: Productivity Enhancement and Prioritizing Your Use of Time (D) Click for Details
HRD: Managing Conflict and Counsel Employees for Improved Performance (D) Click for Details
HRD: Conducting Effective Job Candidate Interviews (D) Click for Details
HRD: Effectively Balancing Work, Home, Friends, and Family (D) Click for Details
HRD: Exploring and Developing Your Career Track (D) Click for Details
HRD: Practical Coaching Skills for Managers (D) Click for Details
HRD: Job Offer Negotiating & Starting Your New Job (D) Click for Details
HRD: Implementing the Advantages of Career Networking (D) Click for Details
HRD: Overview of the 360 Degree Feedback System (D) Click for Details
HRD: Understanding Problem-Solving as a Team (D) Click for Details
HRD: Appling the Five Steps of Problem-Solving (D) Click for Details
HRD: Comprehensive Quality Management Tools (D) Click for Details
HRD: Reaching Your Personal Best (D) Click for Details
HRD: Conducting Effective Team Meetings (D) Click for Details
HRD: Refining Your Job Interview Skills (D) Click for Details
HRD: Practical Tools for Maximizing Your Job Interview (D) Click for Details
HRD: How to Use the Power of Goal Setting (D) Click for Details
HRD: Controlling Stress: How to Maintain a Balanced Lifestyle (D) Click for Details
HRD: Proven Time Management Tips and Productivity Techniques (D) Click for Details
HRD: Understanding and Promoting Diversity in the Workplace (D) Click for Details
   
Sales: Effective Negotiating for the Sales Professional (D) Click for Details
Sales: Powerful Telesales Skills (D) Click for Details
Sales: Professional Sales Skills for New Salespeople (D) Click for Details
   
Service: Building Strong Customer Relations Teams (D) Click for Details
Service: Effective Techniques for Dealing with Difficult Customers (D) Click for Details
   
(D)  This course is only available in the Developers Edition  
 
Click on the button below to download all of the course descriptions in one document. 

2007 Library Catalog